Zero Touch Mobility (ZTM) 24.06 introduces transformative updates that redefine enterprise mobility management. This latest release integrates new features to enhance efficiency, security, and user experience, making ZTM more powerful than ever.
1. Enhanced Buyback and Reconext Integration
Managing old or unused devices can be a hassle, but ZTM's new buyback framework and integration with Reconext make it a breeze. This integration optimizes the buyback process, addressing common challenges like device valuation, data security, and logistical complexities.
Simplified Device Disposal:
- Product Catalog Import: Easily import Reconext’s product catalogs into ZTM, simplifying the tracking of available products.
- Quotes and Orders: Manage quotes and orders directly within ZTM, streamlining the entire process.
- Shipment Tracking: Generate shipment labels and track your devices, ensuring secure and efficient handling.
- Effortless Disposal: The new 'Buy-Back Orders' section allows you to send devices for disposal with supported buyback providers, making the entire process smoother and more reliable.
- Find Devices Easily: Users can check the location of their devices via the Employee Center, ensuring that assets are always accounted for.
- Google Maps Integration: Device locations can be displayed as pins on Google Maps, providing a visual representation of device locations. If you have a Google Maps license key, you can access locations via a Google Maps link.
- Last Seen Timestamp: See the last seen date and time of the device, helping you keep better track of your assets and ensuring timely updates on device whereabouts.
- Buyback Providers: Integration with Reconext for easier device disposal and buyback processes, ensuring that devices are handled securely and efficiently.
- Knowledge Articles: : Users can access detailed ZTM knowledge articles directly from the ZTM portal, providing the guidance and support needed to use ZTM effectively.
This integration maximizes device value, streamlines processes, and enhances data security, making device resale efficient and secure.
2. Real-Time Device Tracking
Ever lost a device or needed to know exactly where it is? ZTM’s new location feature is a game-changer, providing real-time tracking capabilities that are better than ever. This feature ensures you always know where your assets are, minimizing loss and preventing unauthorized access.
Track and Locate Devices:
3. Full Integration With SOTI
Managing devices just got easier with ZTM’s expanded support for EMM platforms, now including integration with SOTI. Known for their expertise in managing corporate-owned single-use devices in industries like transportation, logistics, healthcare, and retail, this integration extends ZTM’s robust capabilities to SOTI users, streamlining and securing device management, and offering a seamless and comprehensive experience across multiple EMM solutions.
4. Expanded Provider Options
ZTM 24.06 goes beyond just optimizing the buyback process by expanding the list of supported provider types. The Reconext integration continues to streamline buybacks, while these new options provide broader flexibility. Now, you can choose the most suitable providers for various aspects of device management, from disposal to ongoing support.
More Flexibility:
5. Knowledge Base for Better Support
ZTM now includes a new 'Knowledge' section in the Employee Center, offering valuable resources for end users, mobility managers, and admins. This feature ensures users have the information they need, enhancing support and usability.
Comprehensive Resources:
The ZTM 24.06 release brings powerful features designed to streamline mobile device management, enhance security, and improve user experience. Embrace the future of mobility with Zero Touch Mobility 24.06. And MUCH more. Go to the ServiceNow store for all the details
To learn more, visit the Zero Touch Mobility overview. For a personalized demo or get started, contact us today.
