Privacy Policy

Samsung SDS America, Inc. ("Samsung", "we", "our", or "us") is an organization based in the U.S., with technical systems, business processes, and management structures in North and South America. This Privacy Policy ("Privacy Policy") applies to Samsung's website, including the mobile version and blog portion (www.samsungsdsa.com) . This Privacy Policy governs Personally Identifiable Information (as defined in Section 1 below) we collect from the users of Samsung's websites ("you", "your"). This Privacy Policy provides an overview of our information practices.

IT IS IMPORTANT THAT YOU READ THE PRIVACY POLICY CAREFULLY BECAUSE ANYTIME YOU USE OUR WEBSITE, YOU CONSENT TO THE PRACTICES WE DESCRIBE IN THE PRIVACY POLICY. IF YOU DO NOT AGREE TO THE PRACTICES DESCRIBED IN THE PRIVACY POLICY, YOU SHOULD NOT USE OUR WEBSITE. AS WE UPDATE AND EXPAND OUR WEBSITE THIS PRIVACY POLICY MAY CHANGE. PLEASE REFER BACK TO IT PERIODICALLY, AS WE RESERVE THE RIGHT TO CHANGE IT FROM TIME TO TIME WITHOUT PRIOR NOTICE TO YOU. BY USING OUR WEBSITE, YOU CONSENT TO OUR INFORMATION PRACTICES AS DESCRIBED HEREIN. If we make changes, we will revise this Privacy Policy to reflect such changes and revise the effective date included at the end of this policy. The most current version of the Privacy Policy will always be available here.

For example, we may provide social media features as part of our websites that enable you to share information with your social networks and to interact with Samsung or others on various online social media networks. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We recommend that you review the privacy statements of the other parties with whom you interact before submitting your information. The information we collect from you falls into two categories: Personally Identifiable Information and Non-Identifying Information. This Privacy Policy covers both types and will tell you how we might collect and use each.

1. PERSONALLY IDENTIFIABLE INFORMATION COLLECTION

"Personally Identifiable Information" means information that can be used to uniquely identify you, such as your name, address, username, email address, telephone number, and e-mail address.

What Personally Identifiable Information do we collect?
Samsung collects information on its website in two ways: (1) directly (for example, when you provide information to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website's technology).
The following are examples of your Personally Identifiable Information that we collect:
  • Information that you provide by filling in forms on our website, including your name, address, username, email address, and password. This includes registering to use the website, subscribing to services, newsletters and alerts, applying for a job, registering for a conference, or requesting a white paper or other information, as applicable. Pages that collect this type of information may provide further information as to why your data is needed and how it will be used. It is completely up to you whether you want to provide it.
  • If you contact us, we may keep a record of that correspondence, including your contact information, such as your phone number, social media handle, or email (depending on how you contact us).
  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Pages that collect this type of information may provide further information as to why your data is needed and how it will be used. It is completely up to you whether you want to provide it.
  • Any postings, comments or other content that you upload or post on our website (for example, a blog).
  • Information that you provide by filling in job application forms on our website.
How do we use your Personally Identifiable Information?
We use personal data to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected or which will be obvious to you. For example:
  • to fulfill your requests for white papers, articles, newsletters, or other content.
  • to personalize your experience at our website.
  • to contact you for marketing purposes where you have agreed to this.
  • for surveys or research questionnaires.
  • to generate anonymous statistics to help us improve the customer experience.
  • to train our team members.
  • for our other internal business purposes.
  • for recruiting-related purposes. (More information about how your data will be used by Samsung during the recruitment process can be found at the Samsung Careers website.

2. PERSONALLY IDENTIFIABLE INFORMATION - OTHER USES

Will we share your Personally Identifiable Information with outside parties?
Except as described in this Privacy Policy, we will not share your Personally Identifiable Information with other companies or individuals outside of Samsung unless we have received your consent. Subject to any applicable legal restrictions, we may share your Personally Identifiable Information among the Samsung group companies in order to make sure your experience is as seamless as possible, and you have the full benefit of what the Samsung group has to offer. Non-Identifying Information (as defined below) may be provided to third parties for marketing, advertising, or other uses.
Our Service Providers and Other Third Parties
We may engage third party companies and individuals to perform services on our behalf (e.g., without limitation, e-mail notifications, web analytics and other services). These third parties may have access to your Personally Identifiable Information. If they do, this access is provided so that they may perform these tasks on our behalf and they are not authorized by us to otherwise use or disclose your Personally Identifiable Information, except to the extent required by law.
Further, we may share your Personally Identifiable Information with third parties such as our co-promotional partners and others with whom we have marketing or other relationships.
Compliance with Laws, Legal Process and Authorities
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of us or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
Data Transfer
Samsung processes Personally Identifiable Information on our servers in the U.S. Your Personally Identifiable Information may be transferred to, and used by, Samsung group entities located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Such export is a requirement of you providing your Personally Information to Samsung.
Business Transfers
Circumstances may arise where, whether for strategic or other business reasons, we may sell, transfer or otherwise disclose some or all of our assets, including your Personally Identifiable Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. It is Samsung's practice to seek appropriate protection for such information in these types of transactions.

3. COLLECTION AND USE OF NON-IDENTIFYING INFORMATION

We may collect, use, transfer, and disclose information in a form that does not peonally identify you ("Non-Identifying Information") for any purpose. Non-Identifying Information can include certain Personally Identifiable Information that has been de-identified; that is, information that has been rendered anonymous. We and/or our third party service providers obtain Non-Identifying Information about you from information that you provide us, either separately or together with your Personally Identifiable Information. We and/or our third party service providers also automatically collect certain Non-Identifying Information from you when you access our website. Certain Non-Identifying Information about you would be considered a part of your Personally Identifiable Information if it were combined with other identifiers in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information. We may combine your Personally Identifiable Information with Non-Identifying Information to attempt to provide you with a better experience, to improve the quality and value of our website, and to analyze and understand how our website is used. We may also use the combined information without aggregating it to serve you specifically.

Non-Identifying Information We Automatically Collect
When you access Samsung's website, we, and our third-party service providers, where applicable, may use a variety of technologies, now and hereafter devised, that automatically record certain usage information. This information may include your Internet Protocol address (and other unique identifiers for the particular device you use to access the Internet), browser type, operating system, your web or application request, your interaction with our website, the webpage you were using before you came to our website, pages of our websites that you visit, information you search for via our website, access times and dates, and other similar information. We use this information for a variety of purposes, including without limitation, analyzing and enhancing our website, to help personalize our website for you, our system administration, to filter traffic, to look up user domains, and statistics reporting. We do not treat this information as Personally Identifiable Information (except to the extent required by local law), although if we combine it with the Personally Identifiable Information you provide, we will treat the combined information as Personally Identifiable Information. We, and our third-party service providers, as applicable, may automatically collect Non-Identifying Information using various methods, including, without limitation, the following methods.

Cookies . A cookie is a small data file transferred to your computer (or other device) when it is used to access our website. Cookies may be used for many purposes, including to enable certain features of our website, to better understand how you interact with our website and to monitor aggregate usage by visitors and online traffic routing. You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of our website or all functionality of our website. Some of the cookies we use may be "Flash" cookies. One type of cookie that may be used is a Flash cookie which is a data file placed on a computer via the Adobe Flash plug-in that may be built-in to or downloaded by you to your computer. While they are harmless, depending on your browser, these cookies may not be deleted when your cookies are deleted or disabled and, in some instances, they may cause your cookies to reappear in your browser. Please check your browser to determine where these types of cookies are stored and how they may be deleted or disabled.

Small graphic images or other web programming code called web beacons and embedded scripts may be included in our website and/or e-mail communications. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our website, to monitor how users navigate our website, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.

Click-Through URLs. In some of our e-mail communications, we use a "click-through URL" linked to content on our website. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our email communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel Tags. Pixel tags enable us to send email messages in a format customers, and others who receive email from us, can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers and others who receive email from us.

BY ACCESSING AND USING OUR WEBSITE, YOU CONSENT TO THE STORAGE OF COOKIES, OTHER LOCAL STORAGE TECHNOLOGIES, BEACONS AND OTHER INFORMATION ON YOUR DEVICES. YOU ALSO CONSENT TO THE ACCESS OF SUCH COOKIES, LOCAL STORAGE TECHNOLOGIES, BEACONS AND INFORMATION BY US AND BY THE THIRD PARTIES MENTIONED IN THIS PRIVACY POLICY.

4. INFORMATION SECURITY

Data Security
We have put in place reasonable physical and technical measures to safeguard your Personally Identifiable Information we collect. However, please note that although we take such steps to protect your Personally Identifiable Information, no website, Internet transmission, computer system or wireless connection is completely secure.

Our website may contain links to, or content from, third party websites. The fact that we link to third party website or display an advertisement or other third party content is not an endorsement, authorization or representation of our affiliation with any of those third parties, nor is it an endorsement of their privacy or information security policies or practices.

We do not exercise control over third party websites. Those third parties may place their own cookies or other files on your computer or other device, collect data or solicit Personally Identifiable Information from you. Other persons and entities follow different rules regarding the use or disclosure of the information you submit to them or they collect from you. We encourage you to learn about the privacy practices of those third parties.

Retention of your data
We will retain your Personally Identifiable Information whilst your account is active or for as long as needed to provide our website to you and, as further needed for us to comply with our global legal and contractual obligations.

Your rights
If you decide at any time that you no longer wish to receive communications from us, please follow the unsubscribe instructions that may be provided in our communications to you.

Public Forums
We may offer message boards, bulletin boards, chat features, blog with user generated comments section, or similar public forums where you and other users of our website can post content or otherwise communicate. The protections described in this Privacy Policy do not apply when you provide information (including Personally Identifiable Information about any person) in connection with your use of these public forums. We may use Personally Identifiable Information and other information about you to identify you with a posting in a public forum. Any information you share in a public forum is public information and may be seen or collected by other persons, including third parties that do not adhere to the standards set forth in this Privacy Policy. We are not responsible for events arising from the distribution or use of any information you choose to publicly post or share through our website.

Changing or Deleting Your Information
Samsung has implemented technology, management processes and policies to help maintain data accuracy. Samsung makes good faith efforts to provide individuals with reasonable access to Personally Identifiable Information that they have provided to Samsung and the reasonable ability to review and correct it or ask for deletion, as applicable, if it is not otherwise required to be retained by law or for legitimate business purposes. To view and change Personally Identifiable Information that you have directly provided to Samsung, you can contact Samsung in writing at an address set forth below. Please note we may retain server/backup copies of all such data, and that we may decline to process change or deletion requests that we deem to be unreasonable, or require disproportionate technical effort, or jeopardize the privacy of others.

Children
We do not knowingly collect Personal Information from children under 13 via our website, and do not target our website to children under 13, without parental consent of as permitted by applicable law. We encourage parents and guardians to take an active role in their children's online activities and interests.

California Privacy Rights
Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. If applicable, you are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing at: Samsung SDS America, Inc., Attn: Marketing, 100 Challenger Road, 6th Floor, Ridgefield Park, New Jersey 07660.

- Right to Request Access to or Deletion of Personal Information: You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by us, or access to or deletion of your personal information. If you wish to do any of these things, please download the request form here or contact us. Depending on your data choices, certain services may be limited or unavailable.
- No sale of personal information. In the twelve months prior to the effective date of this privacy notice, we have not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.
- No Discrimination. We will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

Contacting Us and Questions
If you have any questions about this Privacy Policy, please feel free to contact us at:
North America:
Samsung SDS America, Inc.
100 Challenger Road, 6th Floor
Ridgefield Park, New Jersey 07660
ATTN: Marketing
Email: info.sdsa@samsung.com

Privacy Policy Effective Date: April 25, 2016.
Latest Update to Privacy Policy: October 21, 2022.