How ZTM enables best-of-breed solutions in a complex mobile ecosystem | Samsung SDS

Today more than ever, organizations are tasked with managing varied and intricate ecosystems to remain competitive. To achieve this, it’s increasingly necessary to utilize next-generation tools that enhance operational efficiency. Enterprises are evolving away from the constraints of a single-provider approach and exploring flexible platforms that enable a best-of-breed approach through native integrations.

Best-of-breed solutions, which involve integrating specialized applications designed for particular functions, can help your company optimize its performance and maintain a competitive advantage. Historically, the complexity and labor-intensiveness of best-of-breed solutions have posed challenges to their adoption. However, next-generation ZTM solutions simplify integration and management, enabling your organization to customize its operations with ease.

With Samsung SDS Zero Touch Mobility, in particular, your business can seamlessly integrate a wide array of mobile technologies and platforms, leveraging automation to enhance efficiency and simplify the management of your mobile device lifecycle. This integration allows for a highly customizable and flexible approach to mobile ecosystem management, ensuring compatibility and operational cohesion across diverse hardware and software environments.

The mobile market's need for best-of-breed solutions

As one of the fastest-growing industries, the mobile market is highly dynamic and constantly evolving. With mobile devices increasingly becoming integral to business operations, organizations face the notorious challenge of managing a complex array of vendors and services to effectively handle their mobile ecosystems.
Several key factors drive the need for best-of-breed solutions in this sector:

• Diverse vendor landscape :Navigating through a multitude of vendors, each specializing in different aspects of mobile management such as device procurement, security, logistics, carrier services, and recycling, is a complex task. Adopting best-of-breed solutions allows organizations to select the most proficient providers in each category, enhancing overall efficiency and effectiveness.
• Rapid technological advancements :The mobile market is characterized by rapid innovation, with new technologies continually emerging. Adopting best-of-breed solutions enables companies to stay at the forefront by integrating the latest and most advanced technologies, thereby maintaining a competitive edge and adapting quickly to market changes.
• Scalability and flexibility :As businesses grow and evolve, their mobile needs naturally change. Best-of-breed solutions offer the scalability and flexibility needed to smoothly and efficiently adapt to these changing requirements, ensuring that mobile management capabilities can expand or adjust without significant disruption.
• Enhanced security and compliance :With the increasing emphasis on data security and the stringent regulatory landscape, organizations require robust security measures that can be tightly integrated and quickly updated. Best-of-breed solutions provide specialized security features that are a necessity for protecting sensitive information and ensuring compliance with industry regulations and standards.

The role of native integrations

The success of best-of-breed solutions heavily depends on seamless integrations. This is because they enable fluid communication and data exchange between diverse applications, ensuring that different components work together cohesively to optimize operational efficiency and enhance overall system functionality.

More specifically, native integrations:

• Ensuring smooth data flow :Native integrations facilitate uninterrupted data exchange between different applications, maintaining consistency and accuracy across systems. This ensures that all parts of the ecosystem are always up-to-date, which in turn, enhances decision-making and operational reliability.
• Reduce implementation time and costs :By utilizing pre-built connectors and standardized integration methods, native integrations eliminate the need for extensive custom development. This speeds up the deployment process and significantly reduces the associated costs, making it easier and more cost-effective for organizations to implement new technologies.
• Enhance user experience :Native integrations provide a unified interface for interacting with multiple systems, simplifying the user interface and reducing the learning curve. This yields higher user satisfaction as it minimizes confusion, allowing users to focus more on their core tasks without navigating between disparate systems.

ZTMs' approach to enabling best-of-breed solutions for managed mobility services

Samsung SDS Zero Touch Mobility, built on ServiceNow, is engineered with native integrations fundamental to its design, allowing its users to seamlessly manage their complex ecosystems. It supports managed mobility services through integration with a diverse range of vendors, including:

• Unified endpoint management (UEM) systems :Samsung SDS Zero Touch Mobility integrates with UEM systems to ensure devices across your organization are consistently managed and secure. This integration allows for centralized control of all endpoints, yielding streamlined policy enforcement and security management.
• Enterprise enrollment platforms (EEP) :By integrating with EEPs, ZTM simplifies the enrollment and deployment process for mobile devices. This helps in efficiently managing large-scale deployments by reducing the time and complexity involved in getting new devices up and running.
• Logistics providers :ZTM coordinates with logistics providers to ensure the timely delivery and tracking of devices. This integration helps manage the often manual-intensive logistics of device distribution, ensuring that devices are delivered accurately and on schedule.
• Carriers :The integration with carriers enables efficient management of connectivity and service plans. This way, IT teams can seamlessly ensure that mobile devices are always connected with optimal service plans.
• Device buyback vendors :ZTM facilitates the resale or recycling of outdated devices through its integration with device buyback vendors. This supports sustainability initiatives by ensuring that old devices are either responsibly recycled or put back into the market, reducing waste and generating a return on investment from unused assets.

How our solution enables best-of-breed integration

You can have it your way with Samsung SDS Zero Touch Mobility.

In a continually evolving technological environment, the ability to effectively integrate and manage diverse applications is central to success. Our commitment to best-of-breed solutions, enhanced by robust native integrations, enables our customers to smoothly navigate the complexities of their mobile ecosystems.

Learn more about Samsung SDS Zero Touch Mobility, or get in touch with one of our team members today.