Brity Assistant

Conversational AI chatbot for business

Conversational AI chatbot infused with business information systems

Brity Assistant is a solution for implementing AI chatbots. Through the learning of expert knowledge and Natural Language Understanding (NLU), chatbots provide optimal answers to your questions, and carry out tasks according to your commands. Brity Assistant is specialized in enterprise business processes so you can easily create digital workforces.

Trends

Gartner Predicts 25 Percent of Digital Workers Will Use Virtual Employee Assistants Daily by 2021
“We expect VEAs to be used by an increasing number of organizations over the next three years,” said Annette Jump, senior director at Gartner. “Industries such as insurance and financial services are showing strong interest in piloting VEAs internally. We’ve also witnessed VAs being used in IT, customer service and information queries.”
By 2022, 70% of white-collar workers will interact with conversational platforms on a daily basis
Chatbots continue to be a hot topic among media, end users and vendor communities. This is no surprise, as chatbot technology — which uses artificial intelligence (AI) to mimic human conversations — is beginning to mature and offer more sophisticated solutions. This is primarily because of improved, AI-enabled language capabilities.

Major Services

93% or more achieved through NLU evaluation/analysis
Zero cost for building informational chatbot with question-answering technology
100% E2E automation of daily enterprise tasks through integration with legacy & DT Engines

Easy and intuitive design for conversation
With the conversation designed the drag & drop method based on based on GUI, anyone can easily and quickly draw conversations. The designed scenario is available for immediate tests and modification.
Assessment and improvement of chatbot's performance
Users can diagnose the chatbot's performance through understanding of conversation and interference assessment. Re-learning based on chat history, the accuracy of chatbot's answering will be enhanced.

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Videos

We present you Brity Assistant, the solution that establishes an AI-based chatbot

Thanks to Brity Assistant, companies can easily establish their chatbot with AI natural language. Check out the special functions that are customized to corporate work.

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Platform Architecture

A closer look at Brity Assistant

Natural Language Understanding(NLU)

The module finds out the intention of natural language by utilizing various deep-learning algorithms.
With its plug-in structure, the module can quickly adopt other languages or new AI algorithms.

APIM

The module links with the corporate legacy system and manages the link through APIs.
The module can be utilized when designing a chatbot with functions that are linked to the processes of Brity RPA.

Dialog Manager

The module manages the flow and context of dialogues and supervises the overall answering policies.
By getting linked with the NLU and other various channels, the module controls and manages actual robot actions.

Training Center

The module reviews the status of the robot in operation and conducts re-learning.
By taking the recommendations of proper intentions through AI-based algorithm, the module supports the function improvement of the robot.

Chatbot Manager

This is the module to design and manage intention, sentences for learning, objects and scenario.
The module provides functions for 'admin management' and 'Manage authority'.

Features

Automated learning of expertise and answering
Through integration with various business data, Brity Assistant allows you to quickly and easily create bots. When you chat with a master bot, several integrated bots will also provide expertise to you.
Integration with business systems and business automation systems
In API Store, you can integrate chatbots with various legacy systems and RPA solutions to implement E2E business automation.
Optimal engine for Natural Language Understanding (NLU)
Because the NLU engine has a plug-in structure, you can flexibly apply NLU algorithms appropriate for the characteristics of your bots and expand the used languages.
Easy, intuitive dialog design
The GUI-based drag-and-drop dialog design allows people to quickly and easily design dialogs. After the design, you can immediately test the scenarios and revise them.
Evaluation and enhancement of chatbot performance
You can evaluate the performance of a chatbot through its rates of understanding and intervention and improve the answering accuracy through re-training based on the dialog history.
Integration with various messengers and voice channels
Brity Assistant allows easy integration with various messenger channels. You can also configure and manage message templates. Brity Assistant also supports the implementation of voice bots through integration with voice call systems.

Case Studies

Samsung SDS

Real-time examination of COVID-19 for 12,000 employees

Utilizing a real-time COVID-19 examination system based on Brity RPA/Assistant, Samsung SDS secures the health and safety of our employees.

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Property insurance firm C

Realizing chatbot to use for insurance planning at Property Insurance Firm C

It is now able to provide the insurance service that can immediately respond to customers’ requests with necessary materials in order to enhance the work efficiency for insurance salespersons and their collaboration

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Use Cases

Harnessing the full potential of AI

Provide E2E automation by getting linked to RPA and OCR
The whole work process is automated from validation to proceeding with orders and result reports by collecting the product pordering information in connection with the programs such as Brity Assistant and Brity RPA.
Assistant linked to the work process & system
The whole work process is automated from validation to proceeding with orders and result reports by collecting the product pordering information in connection with the programs such as Brity Assistant and Brity RPA.
Client support and information provision
Enhance client satisfaction by supporting explanation on difficult securities terms and stock search/transaction for mobile clients.
Client consultation based on expertise
The chatbot that has learned 4,000 different pieces of expertise in insurance provides prompt and accurate consultation knowledge to consultation providers real time.

Specifications

Recommended specifications

Docker
Docker 19.03+, Nvidia-docker2-2.2+
Search
Elastic Search 7.3+
Database
MariaDB 10.3+, Oracle 12c+
Web server
Node 8.9+
JAVA application server
Zulu 1.8+, Oracle Java 1.8+
Operation system
CentOS Linux 7.6+, Ubuntu 16.04+ LTS

Resources

Learn more about Brity Assistant

Pricing Plans

Brity Assistant offers a monthly subscription plan that sums up the number of bots, training count and request count per license type (PROQA/PRONLU/ENTERPRISE)

Brity Assistant offers a monthly subscription plan that sums up the number of bots, training count and request count per license type (PROQA/PRONLU/ENTERPRISE)
	Free Trial		PROQA	PRONLU	ENTERPRISE
	ENTERPRISE	LITE	PROQA	PRONLU	ENTERPRISE
Price Plan	60-Day Limit	No Limit	Contact us to have price details. Bot infomation This is a service's basic unit. This can be used in association with other channels including messenger. This is a service's basic unit. This can be used in association with other channels including messenger. Monthly invoice is billed per item. Training Count infomation This is the number of times a dialog model is built. This is the number of times a dialog model is built. Monthly invoice is billed per training. Request Count infomation These are requests from users or systems to Brity Assistant. These are requests from users or systems to Brity Assistant. Monthly invoice is billed per case.
Bot	Up to 20	Up to 5	No Limit
Intent Design	O	X	X	O	O
Chat Design	O	O	O	O	O
QA	O	X	O	X	O
Entity	O	X	X	O	O
Dictionary	O	X	O	O	O
Evaluation	O	X	O	O	O
Training	O	X	O	O	O
Analytics	O	O	O	O	O
Free Training Usage	Up to 100 a month	Up to 100 a month	Up to 100 a month	Up to 100 a month	Up to 100 a month
Free Request Usage	Up to 200,000 a month	Up to 1,500 a month	Up to 200,000 a month	Up to 200,000 a month	Up to 200,000 a month
Group Work	X	X	O	O	O
Version infomation This indicates the numbers of versions a single bot can operate. This indicates the numbers of versions a single bot can operate.	Up to 10	Up to 10	Up to 10	Up to 10	Up to 10

In Free Trial, conversations are blocked when the number of requests exceeds the free usage.

PROQA/PRONLU/ENTERPRISE licenses are billed monthly for requests beyond free usage.

Related Offerings

Find out more about our offerings

Brity Messenger

Get secure instant messaging that is optimized for your business. Whether you're at the office or on the move, Brity Messenger delivers the same user experience on both web and mobile environments to drive effective collaboration for your team.

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Brity Mail

Securely access all key business features from email and approval to schedule and community with Brity Mail. Increase productivity with a uniform UX across a wide range of devices and one-click access to key features.

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Brity Meeting

Collaborate effectively with your team anywhere, anytime. Brity Meeting offers a variety of meeting modes and interactive features that enable lively meetings in no face-to-face environments.

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Brity Drive

Upload, download, and share documents through a centralized storage space, keep track of different document versions, and take control of user access on Brity Drive. It also enables collaborations with external partners without risk of information leakage.

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Let’s talk

Whether you’re looking for a specific business solution or just need some questions answered, we’re here to help