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Samsung SDS Co., Ltd. (hereinafter called “Company”) is committed to protect our users’ personal information and also to comply with the Act on Promotion of Information and Communication Network Utilization, and Information Protection and the Personal Information Protection Act. This privacy policy describes exactly how and why the Company collects and uses personal information from its users. Additional measures are then taken to protect their personal information. Through notices on individual notices, the Company will inform our clients if there are any changes to its privacy policy.
The Company’s privacy policy as follows:
This policy takes effect on March 18, 2016.
The Company collects the following personal information for administrative purposes. This includes inquiries related to the Company, inquiries related to services/products, investment inquiries, job-related inquiries, website-related inquiries, reports on wrongful practices, and security reports.
The Company collects personal information through the following means
- “Inquiries,” “Reporting Wrongful Practice s,” and “Security Report Center” menus on its website.
The Purpose for Collecting and Using Personal Information
To respond to and manage customer inquiries, reports on wrongful practices, and security reports
- The company is also able to provide feedback on and manage company-related inquiries.
These inquiries include, services/products, investment inquiries, job-related inquiries, website-related inquiries, reports on wrongful practices, and security reports.
In principle, the Company does not disclose any of the personal information collected; however, the following are exceptions
- If the user has given consent to disclose information in advance; or
- If the disclosure is required by law or requested by a law enforcement agency for investigative purposes in accordance with legal or criminal activities.
In principle, the Company does not use a third party to handle any of our users’ personal information; however, the following are exceptions:
- If the user has given consent to disclose information in advance; or
- If the disclosure is required by law or requested by a law enforcement agency for investigative purposes in accordance with legal or criminal activities
The company destroys the information as soon as it receives feedback on customer inquiries, reports on fraud, and security-related complaints.
Upon fulfilling the purposes of collecting and using personal information, the Company immediately disposes the information.
The following describes the procedure and methods for disposal
The Company takes the following technical, administrative, and physical measures needed to ensure security:
Users and their legal representatives can access or edit their personal information provided to the Company anytime they want. Once a request to access, edit or delete personal information is made to the Privacy Officer by phone or by e-mail, the officer will immediately confirm the requester’s identity and take appropriate action.
If the user request has made an error in personal information that wants to be modified, the information will not be used or provided until the modification has been completed. In addition, if false personal information has been already provided to a third party, the Company will immediately notify the third party, so that corrections can be immediately made. Personal information that is cancelled or deleted, from the request of the user or their legal representative, will be handled and described as “Retention Period of Personal Information”. This information will not be accessed or used for any other purpose.
The Company does not use any means of collecting the personal information created when cookies or other internet services are used.
The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information.
If the Company makes any additions, deletions, or changes to the present Privacy Policy, it will notify through “Notices” on its website at least seven (7) days prior to such changes.
Privacy Policy Version: V.2.1
Privacy Policy Effective Date: October 1, 2012
Latest Update to Privacy Policy: March 18, 2016