Samsung SDS Zero Touch Mobility Recognized in 2025 Gartner® Market Guide for Managed Mobility Services, Global
- + Samsung SDS believes this recognition highlights Zero Touch Mobility’s leadership in automation, enterprise mobility innovation, and global IT enablement—
- + In our view, the Gartner listing reinforces Zero Touch Mobility’s role as a trusted solution for secure, scalable, and policy-driven mobility management—
Ridgefield Park, NJ — Samsung SDS announced today that the company has been named in the Gartner Market Guide for Managed Mobility Services, Global (May2025),
Samsung SDS Zero Touch Mobility delivers seamless, secure, and automated mobility management across organizations of all sizes. Samsung SDS views the Gartner® Market Guide as a key resource for enterprises seeking to evaluate and source managed mobility services globally.
We believe our inclusion in Gartner’s Market Guide is a strong validation of Zero Touch Mobility’s innovation and value,” said Arnaud Cazaledes, VP of Strategy, Product and Marketing for Samsung SDS America. “As IT teams and MSPs strive to do more with less, Zero Touch Mobility empowers them to streamline operations, enforce policy, and enhance security — all while reducing manual effort and increasing efficiency.
Designed to address the needs of today’s hybrid workforces and global IT environments, Zero Touch Mobility offers a truly zero-touch deployment experience — automating mobile device provisioning, configuration, support, and decommissioning. Built natively on the ServiceNow platform, it unifies mobility workflows across UEM systems, HR databases, carriers, and logistics providers.
Enterprises and Managed Service Providers are increasingly adopting Zero Touch Mobility to modernize their mobility programs. By removing swivel-chair processes and minimizing IT burden, the solution allows organizations to scale securely, efficiently, and without additional headcount.
This reflects growing market demand for cloud-based, policy-driven solutions that align with broader enterprise goals, including automation, sustainability, and employee experience. With integrated AI-driven features, multi-channel user interfaces, and forward/reverse logistics orchestration, Zero Touch Mobility is well-positioned to meet the evolving needs of IT and business stakeholders.
Samsung SDS remains committed to the continuous advancement of Zero Touch Mobility — including expanding integrations, enhancing automation, and delivering new capabilities to support IT teams, MSPs, and end users worldwide.
To learn more about Samsung SDS Zero Touch Mobility
Visit the product page, request a demo, or connect with us to explore how the solution can elevate your enterprise mobility strategy.
Gartner, Market Guide for Managed Mobility Services, Global, By Katja Ruud, Matt Baldino, 12 March 2025.
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