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[V 7.2] Oct 24, 2024 [V 7.1] Jun 5, 2024 [V 7.0] February 7, 2024 [V 6.2]December 22, 2023 [V 6.1] April. 26. 2023 [V 6.0] March 7, 2023 [V 5.1] October 14, 2022 [V 5.0] April 8, 2022 [V 4.1] August 30, 2021 [V 4.0] April 30, 2021 [V 3.7] May 19, 2020 [V 3.6] January 16, 2020 [V 3.5] January 14, 2020 [V 3.4] August 1, 2018 [V 3.3] July 15, 2018 [V 3.2] April 5, 2018 [V 3.1] JUL 12, 2017 [V 3.0] DEC 31, 2016 [V 2.1] MAR 18. 2016 [V 2.0] JAN 14. 2016 [V 1.9] NOV 16. 2015 [V 1.8] JUL 2. 2015 [V 1.7] NOV 27. 2014 [V 1.6] OCT 15. 2014 [V 1.5] SEP 4. 2014
Samsung SDS Co., Ltd. (“Company”) is committed to protect our users’ personal information and also to comply with the relevant privacy laws. This privacy policy describes exactly how and why the Company collects and uses personal information from its users. Additional measures are then taken to protect their personal information. Through notices on individual notices, the Company will inform users if there are any changes to its privacy policy.
The Company’s privacy policy specifies the following:
By using this website/service, users consent to the collection and use of the information as described here. If the Company decides to make changes to this privacy policy, the Company will post the changes on this site so that users will always know what information the Company collects, and how the Company uses it.
From time to time, as may be required by applicable law, the Company may also seek users’ explicit consent to process certain data and information collected on this website or volunteered by users.
There may be discrepancy in languages as this policy has been translated from Korean. Should there be any concerns regarding correct interpretation of this privacy policy, please contact the Company at contact.sds@samsung.com for further information.
This policy takes effect on December 22, 2023.
The Company processes the following personal information in order to respond to and manage inquiries on the Company, its services/products, investment, career opportunities, website, resource materials download, events and registratio n services, newsletter subscription, reports on wrongful practices, security reports, reports on wrongful practices & violation of compliance and EBC visitations. Samsung SDS does not collect personal information from users under 14 years of age.
The Company collects personal information through the following means:
- When users make inquiries, download resource materials(videos, briefs, White Papers, etc.), make inquiries on and register for events
- During visiting sessions, when users use the Company’s Website
- When users report wrongful practices, use security reporting center services
- When users make inquiries on EBC visits
The Company shall use the collected personal information for the following purposes:
- To respond to and manage customer inquiries concerning services/products.
- To provide resource materials
- To provide feedback on and manage company-related inquiries concerning partner program, events registration and meetings
- To prepare, host, review and manage events matching customers’ needs and to check identification for event participation
- To process and reply reports on wrongful practices, security reporting center
- To provide and manage newsletter subscription feedbacks, and inquiries on EBC visits
- To send marketing materials such as news on latest releases of Samsung SDS solutions, events, and newsletters via email, and gifts
- If the user has given consent to disclose information in advance; or
- The Company may also use or disclose Marketing Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), the Company may transfer Marketing Information to the relevant third party.
- When coordination and communication among members of Samsung SDS offices at home and abroad using internet relevant services provided by the Company’s website(www.samsungsds.com) is needed
※ See Samsung SDS Korea and Global Offices. (https://www.samsungsds.com/en/company/global_offices/about_global_offices.html)
The Company shall immediately destroy users’ personal information when it is no longer needed for the purpose which it was collected and used. However, the Company may retain the information below for a certain period of time for the following reasons:
The Company delegates some of the tasks required for providing services to an outside service provider, ensuring necessary measures to safely manage personal information in accordance with relevant laws. The following are the outsourcing company and the outsourced work: However, reports on wrongful practices and security reporting center (reports) specified in Article
1.1 is excluded from outsourced work.
- Outsourcing company: Oracle Corporation
- Outsourced work: Processing personal information for the purposes of providing resource materials downloading and viewing services, responding to general inquiries on the Company, managing partner program applications, preparing, hosting, reviewing and managing events matching customers’ needs and to check identification for event participation
※ The information above includes not only initially collected information but also edited information.
- Retention: 2 years from user’s consent to collection and use of personal information
- Outsourcing company: Diamond Ogilvy Group
- Outsourced work: Refining Eloqua marketing solution DB and sending out eDM
- Retention: For contracted term (Until December 31, 2023); provided that the contracted term may be extended.
- Outsourcing company : Dmining
- Outsourced work : Managing entrances through events and delivering gifts
- Retention : 3 months from user’s consent to collection of information for events
Also, outsourcing is possible in following cases:
- when users have previously consented;
- when investigating authorities request in accordance with legislative regulations, under procedures and methods set by law for investigating purposes.
The Company transfers user’s personal information to third party overseas as detailed below and may process the information at a server outside user’s country of residence.
The Company destroys the information of which the purpose of collection and use is met or retention period has ended with out delay, implementing procedure and destruction method below.
Company may install and manage automated tools such as "cookies" that automatically gather, store, and find information strictly necessary for Service Cookies are very small text files that the server uses to operate the Company's website are sent to the browser of customer, which are then stored in the customer’s computer hard disk.
| Classification | Name | Purpose |
|---|---|---|
| Auto ID save upon visit | Customer Guid | Identify the visitor without Log-in |
| Activity reponse | Total conversation | To serve better interactions, this cookie tracks web behaviors of email subscribers and web form submitters |
| Total Pages | ||
| Total Time | ||
| Total visits | ||
| Most recent search query | ||
| Most recent search engine | ||
| Most recent referrer | ||
| Most recent marketing campaign | ||
| Most recent form submitted | ||
| Last visit date and time | ||
| Last page in visit | ||
| First visit date and time | ||
| First page in visit | ||
| IP address based information | City | To serve better interactions, this cookie assumes regions and companies of email subscribers and web form submitters |
| Company | ||
| Company DNS name | ||
| Country(from DNS) | ||
| Country (from IP) | ||
| Latiude | ||
| Longitude | ||
| State/Province | ||
| Timezone | ||
| Timezone offset from GMT | ||
| Zip code |
The Company takes the following technical, administrative, and physical measures needed to ensure security:
Users and their legal representatives can access or edit their personal information provided to the Company at any time. Once a request to access, edit or delete personal information is made to the Privacy Officer by phone or by e-mail, the officer will immediately confirm the requester’s identity and take appropriate action.
If the user requests for correction of an error in his/her personal information, the information will not be used or provided until the correction has been completed. In addition, if false personal information has already been provided to a third party, the Company will immediately notify the third party, so that corrections can be made immediately. Personal information that is cancelled or deleted, from the request of the user or their legal representative, will be handled in accordance with the Company policy described in “Retention of Personal Information”. This information will not be accessed or used for any other purpose.
The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information.
The Company shall notify users at least 7 days prior to any additions, deletions or changes are made to this Privacy Policy via notice board. In the event of a security breach caused by hacking or computer virus, the Company shall immediately notify all users affected.
Privacy Policy Version: V.6.2
Privacy Policy Effective Date: December 29, 2023
Latest Update to Privacy Policy: December 22, 2023