E-commerce Logistics

We provide e-commerce logistics services optimized for cross-border online sellers

Samsung SDS offers specialized services tailored for e-commerce logistics in the global market, enabling numerous companies and sellers pursuing greater business opportunities to confidently entrust all logistics-related services, including automatic order creation, processing, customs clearance, fulfillment services, and returns handling, through integration with online stores. This allows e-commerce sellers to focus on product management and marketing with peace of mind.

Key Features

  1. E-commerce Freight Forwarding Platform
    Samsung SDS offers a specialized cross-border e-commerce forwarding platform, enabling both large consignors and small to medium-sized sellers to experience high-quality forwarding services at reasonable costs.
  2. Order and Delivery Management on a Single Platform
    Using an open API, our platform is connected with not only Amazon but also your own online mall and e-commerce order management systems. Our system automatically generates shipping orders and monitors delivery status in real-time, from product pickup to delivery.
  3. Working with Best Carriers in Each Country
    We use trusted carriers that best fit your destination country and shipment. You can view pickup requests, print shipping labels and track delivery in one page, no matter how many carriers you use.
  4. Fulfillment Services for Easy Inventory Management
    From product storage to packaging and labeling, Samsung SDS provides one-stop fulfillment services within its warehouse. Packaged products can be quickly shipped overseas through our shipping services.

Key Services

Amazon US FBA Ocean Service

We help Amazon US’ global sellers to use ocean transport and local warehouse services at reasonable prices. Our Amazon logistics experts provide optimal export consulting from preparing for customs clearance to Amazon warehousing.

Air Express

Our air express service is tailored for small cargo, offering door-to-door delivery. For online international orders, we select optimal regional carriers like UPS and Sagawa and track cargo in real-time from pickup to transportation through our integrated system.

Amazon FBA Air Express

We provide the fastest and most accurate air express service for Amazon FBA warehousing. As an official Service Provider Network(SPN) of Amazon Korea, we are specialized in Amazon FBA transport worldwide including the US, Europe and Japan. Our Amazon logistics experts offer optimal export consulting including entry procedures, import/export, and customs regulations.

Fulfillment Service

We offer end-to-end fulfillment services using warehouses strategically located for import and export convenience. Our warehousing specialists, with years of experience, support fulfillment strategies tailored to the nature of the business and product characteristics across all processes including real-time warehousing/shipping, and inventory/return management.

E-commerce Export Declaration

By partnering with professional customs firms, we handle export declaration on behalf of you and guide a tricky parts of the process, such as finding HS code and setting items subject to declaration.

Reverse Logistics

Individual returns of e-commerce products are costly. We reduce return costs by collecting return shipments to transport them together. By matching the return content, we make customs clearance easier.

Open API integration

We offer open API for integration with different marketplaces, shopping websites as well as different solutions like WMS and ERP. This reduces hours spent doing manual tasks, thus minimizing errors.

IT-based Logistics Services

Additional logistics services utilizing the latest IT technologies

Real-time delivery management
We offer customized, one-stop delivery services that cover everything from order management and delivery planning to monitoring and installation.

Digital Forwarding
Consignors can easily manage all forwarding processes on our online platform and handle various tasks including tracking, issue monitoring and settlement.

Inland Transport Risk Analysis
With Brightics AI, the AI analysis solution, we analyze a set of data such as parking lot, parking history, truck GPS, shipment, and IOD to prevent trucks from being stolen.

Box Recommendation
We recommend best boxes considering different constraints of each product, improving shipping efficiency.

Blockchain Distribution History Management
Using blockchain technology, we create an environment where supply chain stakeholders and consumers can trust each other.

Blockchain payment guarantee
We provide payment guarantees by combining trade finance and shipping data of an importing/exporting company.

Overview Videos

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