Zero Touch Mobility

Make mobility management effortless. Enjoy fully automated and touch-free EMM/UEM enrollment/unenrollment, forward/reverse logistics, and lifecycle management for mobile devices natively within ServiceNow.

The future of Mobility Management is here

Portals are a thing of the past. Unlike anything else on the market, Samsung SDS Zero Touch Mobility provides automation for the entire lifecycle of corporate mobile devices. Remove silos and fully manage your mobile fleet utilizing your ServiceNow instance as the central control tower. Automate your deployment and support workflows to create a touch-free experience for your administrators without impacting your end user experience. Simplify your forward and reverse logistics processes, remove wasteful inefficiencies, and eliminate swivel chairing. Provision both Corporate Owned, Business Only (COBO)/ Corporate Owned, Personally Enabled (COPE) and Bring Your Own Device (BYOD) mobile devices from anywhere in minutes. Make mobility management effortless.

Major Services

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Features

  • Workflows

    Enable comprehensive mobile workflows with maximum automation for quick task completion, eliminating swivel-chairing, using the power of ServiceNow’s End-User Self-Service.

  • Inventory management

    Leverage ZTM connectors to synchronize assets and EMM device data for a comprehensive mobile view and to take critical actions.

  • Easy EMM

    Unlock the full potential of your EMM within the ServiceNow ecosystem. Effortlessly manage enrollment profiles, unenrollment, device locking/unlocking, and device data synchronization for seamless onboarding, support, and device return processes.

  • Advanced analytics and reporting

    Track end-user device inventory and requests through a single dashboard. Monitor individual devices to ensure proper usage and health. Utilize built-in reports and dashboards, or create and customize your own reports.

  • Smooth integration and flexibility

    Zero Touch Mobility is a certified scoped application, available for download from ServiceNow’s app store, and installed on your instance and CMDB (Configuration Management Database). Samsung supports all major OEMs and OSs, offering flexibility regardless of your preference.
    *SaaS deployment available through certified partners.

Use Cases

    Key Use Cases

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