Brity Cognitive Service

Machine learning based AI Cognitive Service

AI Cognitive Service for Business Innovation

Brity Cognitive Service is where the AI recognizes the data on its own and makes decisions for users with/without machine leaning knowledge. To easily and conveniently apply to users' applications, we offer the REST API invoking service as well.

Key Services

  • Leverage AI in order to make better use of text, image and voice-related data

  • Rapid and Accurate Analysis

    Providing user data-based training models with rapid and accurate analysis utilizing pre-trained models which can be put into use immediately

  • Flexible linking to solutions based on REST API

    Enabling easy linking to various solutions and automated platforms by offering analysis results through the REST API

  • Providing various pre-training models

    Offering multiple pre-trained models including classification, extraction, recommendation, and processing which can be implemented immediately

  • Releasing new machine learning models on a regular basis

    Regularly providing machine learning models which can process different types of data including texts, images, documents and voices

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Architecture

Brity Cognitive Service → Services for Users
Services for Users
Working Process diagram
Brity Cognitive Service
Cognitive Service - leveraged solutions: Consultation Analysis, Detecting Customer Complaints, Understanding text...
Machine Learning Models: Extraction, Recommendation, Classification, Processing...
Machine Learning Models: Pre-trained Model, User Training Model, 3rd Party Model...
Brity Cognitive Service

Brity Cognitive Service understands the data that users input – texts, images, and voices – and makes decisions on its own.
When automating work tasks, its productivity will improve further by applying the AI technology.

AI Text Analysis - Text Understanding

We provide 17 types of API that users can utilize without machine learning knowledge, including classification, extraction, recommendation, and summarization

  • Classification

    Providing intent classification to understand intention in text through analysis and emotion classification to classify different sentiment in the text

  • Recommendation

    Recommending keywords, relative words, and hashtags by analyzing texts and detecting key words

  • Extraction

    Offering various extracting functions; recognizing entities such as person, location, organization and date, MRC(Machine Reading Comprehension) which finds answers in text, and key words extraction

Use Cases

    • Detecting customer complaints

      Detecting customer complaints
      Brity Cognitive Service analyzes customers' inquiries during customer counseling. It classifies the inquiries into different emotions and detect key words in order to analyze the situations. Also, by analyzing conversations between customers and counselors, it helps companies offer higher quality consultations.

    • Email classification service in conjunction with RPA

      Email classification service in conjunction with RPA
      Brity Cognitive Service can be used to classify intent and emotions in emails without requiring human assistance, assort and respond to the email inquiries. By combining with the RPA, it can automatically respond to simple tasks and follow up assorted emails.

    • Automating repair requests

      Automating repair requests
      With OCR and Text analysis technologies, it classifies whether a customer’s email is about requesting repair against a specific product, and extracts a model name and warranty period through OCR. In conjunction with the automated platforms such as RPA, it enables rapid customer service by assigning the tasks to the responsible department.

    • CMS Data Processing Service

      CMS Data Processing Service
      AI performs tasks which require humans' cognitive capabilities. By analyzing contents that users register, it provides services including spacing, transliteration, hashtag recommendation and news summarization. CMS services which manage the content for media or the community can utilize this more effectively.
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