High-tech Company A
Automation saved 240,000 work hours in a year for a high-tech enterprise
""The company has introduced Samsung SDS’ Brity RPA in all areas from manufacturing to development, sales and quality. Through work automation, we were able to save a total of 240,000 hours.""
Information Strategy Group, High-tech Company AChallenge
Company A, a global high-tech company, experienced the increase in sharing/reporting status and doing simple and repeated work including order/shipping status, performance by manufacturing process, yield monitoring by products and creating invoices as its business grew. Accordingly, employees work longer hours.
In addition, a new system was introduced to mandate 52 hours a week to work. That deteriorates employees’ satisfaction with work and creates a vicious circle that requires additional workforce.
Thus, Company A has introduced the RPA for profound work innovation and productivity improvement based on digital technologies rather than simply reducing work process.
Progress
Since the introduction of RPA in late 2017, the effect of RPA was proved by the pilot program in 2018. Therefore, Brity RPA has been selected as standard solution.
In 2019, all Korean and overseas subsidiaries applied and utilize Brity RPA.
- 2017.4Q
- Applied RPA
- 2018.3Q
- Applied to the sales area as a pilot
- 2018.4Q
- Selected standard solution - Brity RPA (※ Built global infrastructure)
- ~2019.4Q
-
Deployed throughout the entire company
- Briefing by workplace and subsdiary
- Developed tasks and drew operation processes
- Automated 3 workplaces and 6 subsidiaries
- Present
- Becoming intellectual / more advanced
Solution
Brity RPA is an AI-based RPA solution that helps establish and operate software robot that carries out simple, repeated and less productive work. The introduction of Brity RPA, companies can enhance the work productivity and workers can pay more attention to more creative and important work.
- Simple/Repeated work by human, Brity RPA : Fast and by Bot Soft ware Robot The software operates on th PC by copying user's work and movement, of which process has been automated based on repeated and set rules.
- Implement work with low addes values, which is simple and repeated → Possible to concentrate high addes value work with the decrease of simple work → Efficiency in HR
- Find error due to manual work → Reduce error and improve quality through automation → Quality improvement
- Limits on working hours → Work implementiation 24/7 without → Productivity improvement
Benefit
Company A has applied Brity RPA and expanded the application throughout the entire process of manufacturing, development, sales and quality. As of January 2020, about 230 different work has saved 240,000 hours.
| category | Description | Status |
|---|---|---|
| Share/Report status |
|
83 cases |
| Analysis/Monitoring |
|
82 cases |
| Proceed with simple work |
|
46 cases |
| Client response |
|
18 cases |
Customer's advice
- Widen your view to look at the entire process - shoud consider pre-/post-work as well as the actual work
- Have the approach in the perspective of improvement - Expect greater benefits by optimizing processes
- Secure sustainable measures in operation/manage - operation/maintenance is more important
- Pay attention to exceptions - shoud find automation measures for exceptions
- Be ready to be linked to the AI - collaboration with Chatbot, OCR and analytics
