Brity Assistant

Conversational AI chatbot for business

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Conversational AI chatbot infused with business information systems

Brity Assistant is a solution for implementing AI chatbots. Through the learning of expert knowledge and Natural Language Understanding (NLU), chatbots provide optimal answers to your questions, and carry out tasks according to your commands. Brity Assistant is specialized in enterprise business processes so you can easily create digital workforces.

Major Services

  • 93% or more achieved through NLU evaluation/analysis
  • Zero cost for building informational chatbot with question-answering technology
  • 100% E2E automation of daily enterprise tasks through integration with legacy & DT Engines

  • Easy and intuitive design for conversation

    With the conversation designed the drag & drop method based on based on GUI, anyone can easily and quickly draw conversations. The designed scenario is available for immediate tests and modification.

  • Assessment and improvement of chatbot's performance

    Users can diagnose the chatbot's performance through understanding of conversation and interference assessment. Re-learning based on chat history, the accuracy of chatbot's answering will be enhanced.

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Videos

We present you Brity Assistant, the solution that establishes an AI-based chatbot.
We present you Brity Assistant, the solution that establishes an AI-based chatbot

Thanks to Brity Assistant, companies can easily establish their chatbot with AI natural language. Check out the special functions that are customized to corporate work.

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Features

  • Automated learning of expertise and answering

    Through integration with various business data, Brity Assistant allows you to quickly and easily create bots. When you chat with a master bot, several integrated bots will also provide expertise to you.

  • Integration with business systems and business automation systems

    In API Store, you can integrate chatbots with various legacy systems and RPA solutions to implement E2E business automation.

  • Optimal engine for Natural Language Understanding (NLU)

    Because the NLU engine has a plug-in structure, you can flexibly apply NLU algorithms appropriate for the characteristics of your bots and expand the used languages.

  • Easy, intuitive dialog design

    The GUI-based drag-and-drop dialog design allows people to quickly and easily design dialogs. After the design, you can immediately test the scenarios and revise them.

  • Evaluation and enhancement of chatbot performance

    You can evaluate the performance of a chatbot through its rates of understanding and intervention and improve the answering accuracy through re-training based on the dialog history.

  • Integration with various messengers and voice channels

    Brity Assistant allows easy integration with various messenger channels. You can also configure and manage message templates. Brity Assistant also supports the implementation of voice bots through integration with voice call systems.

Platform Architecture

  1. User
    • A. Messenger Client Integration(Linkage with other messengers) → NUL(Understanding natural language and understanding intent) → Messenger Client Integration(Linkage with other messengers) B. Dialog Manager(Conversation flow management) ↔ APIM(External system connection) C. Dialog Manager(Conversation flow management) ↔ Chatbot Manager(Conversation design) D. Dialog Manager(Conversation flow management) → Training Center E. Chatbot Manager(Conversation design) → Training Center
    • Admin (Monitoring/History management)
  3. ERP, CRM, SCM, MES, KMS
Natural Language Understanding(NLU)

The module finds out the intention of natural language by utilizing various deep-learning algorithms.
With its plug-in structure, the module can quickly adopt other languages or new AI algorithms.

APIM

The module links with the corporate legacy system and manages the link through APIs.
The module can be utilized when designing a chatbot with functions that are linked to the processes of Brity RPA.

Dialog Manager

The module manages the flow and context of dialogues and supervises the overall answering policies.
By getting linked with the NLU and other various channels, the module controls and manages actual robot actions.

Training Center

The module reviews the status of the robot in operation and conducts re-learning.
By taking the recommendations of proper intentions through AI-based algorithm, the module supports the function improvement of the robot.

Chatbot Manager

This is the module to design and manage intention, sentences for learning, objects and scenario.
The module provides functions for 'admin management' and 'Manage authority'.

Use Cases

Harnessing the full potential of AI

    • Provide E2E automation by getting linked to RPA and OCR

      Provide E2E automation by getting linked to RPA and OCR
      The whole work process is automated from validation to proceeding with orders and result reports by collecting the product pordering information in connection with the programs such as Brity Assistant and Brity RPA.

    • Assistant linked to the work process & system

      Assistant linked to the work process & system
      The whole work process is automated from validation to proceeding with orders and result reports by collecting the product pordering information in connection with the programs such as Brity Assistant and Brity RPA.

    • Client support and information provision

      Client support and information provision
      Enhance client satisfaction by supporting explanation on difficult securities terms and stock search/transaction for mobile clients.

    • Client consultation based on expertise

      Client consultation based on expertise
      The chatbot that has learned 4,000 different pieces of expertise in insurance provides prompt and accurate consultation knowledge to consultation providers real time.
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    Case Studies

    (Samsung SDS) Real-time examination of COVID-19 for 12,000 employees

    (Samsung SDS) Real-time examination of COVID-19 for 12,000 employees

    Samsung SDS

    Real-time examination of COVID-19 for 12,000 employees

    Utilizing a real-time COVID-19 examination system based on Brity RPA/Assistant, Samsung SDS secures the health and safety of our employees.

    Learn more

    Property insurance firm C

    Realizing chatbot to use for insurance planning at Property Insurance Firm C

    It is now able to provide the insurance service that can immediately respond to customers’ requests with necessary materials in order to enhance the work efficiency for insurance salespersons and their collaboration

    Learn more

    Specifications

    Recommended specifications
    • Docker

      Docker 19.03+, Nvidia-docker2-2.2+

    • Search

      Elastic Search 7.3+

    • Database

      MariaDB 10.3+, Oracle 12c+

    • Web server

      Node 8.9+

    • JAVA application server

      Zulu 1.8+, Oracle Java 1.8+

    • Operation system

      CentOS Linux 7.6+, Ubuntu 16.04+ LTS

    Pricing Plans

    Brity Assistant offers a monthly subscription plan that sums up the number of bots, training count and request count per license type (PROQA/PRONLU/ENTERPRISE)

    Brity Assistant offers a monthly subscription plan that sums up the number of bots, training count and request count per license type (PROQA/PRONLU/ENTERPRISE)
    Free Trial PROQA PRONLU ENTERPRISE
    ENTERPRISE LITE
    Price Plan 60-Day Limit No Limit

    Contact us to have price details.

    Bot infomation This is a service's basic unit. This can be used in association with other channels including messenger. This is a service's basic unit. This can be used in association with other channels including messenger. Monthly invoice is billed
    per item.

    Training Count infomation This is the number of times a dialog model is built. This is the number of times a dialog model is built. Monthly invoice is billed
    per training.

    Request Count infomation These are requests from users or systems to Brity Assistant. These are requests from users or systems to Brity Assistant. Monthly invoice is billed
    per case.

    Bot Up to 20 Up to 5 No Limit
    Intent Design O X X O O
    Chat Design O O O O O
    QA O X O X O
    Entity O X X O O
    Dictionary O X O O O
    Evaluation O X O O O
    Training O X O O O
    Analytics O O O O O
    Free Training Usage Up to 100 a month Up to 100 a month Up to 100 a month Up to 100 a month Up to 100 a month
    Free Request Usage Up to 200,000 a month Up to 1,500 a month Up to 200,000 a month Up to 200,000 a month Up to 200,000 a month
    Group Work X X O O O
    Version infomation This indicates the numbers of versions a single bot can operate. This indicates the numbers of versions a single bot can operate. Up to 10 Up to 10 Up to 10 Up to 10 Up to 10

    In Free Trial, conversations are blocked when the number of requests exceeds the free usage.

    PROQA/PRONLU/ENTERPRISE licenses are billed monthly for requests beyond free usage.

    Guideline

    Resources

    Learn more about the Brity Assistant.

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    Manual

    You can learn how to use the Brity Assistant.

    Learn more
    Let’s talk

    Whether you’re looking for a specific business solution or just need some questions answered, we’re here to help

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